Faq

How to Prepare a Genuine Leather Chamois for Use?

What is Chamois?

  • Chamois is leather that is extremely soft, flexible, and absorbent. 

Why use Chamois Leather?

  • Typically chamois leather is used to dry off surfaces after washing, due to the absorbency and softness of the leather. 
  • Grime particles get drawn away from the cleaning surface.
  • The particles are held within the hollow fiber of the leather, eliminating abrasion. 

Chamois is excellent for cleaning and protecting smartphone and computer displays.

  • Use Chamois to clean and protect your iPhone. 
  • Use Chamois to clean and protect your Android. 
  • Use Chamois to clean and protect your Windows Phone. 
  • Use Chamois to clean and protect your Blackberry. 
  • Use Chamois to clean and protect your LCD or LED displays. 

Online Payment methods.

  • Bank deposits - only suitable for local New Zealand purchases.
  • Credit Card via 2Checkout.com.
  • PayPalTM  - Depending on your chosen currency (USD for the most extensive options list),  you may have the option to complete the online purchase routine using a debit or credit card or also PayPalTM account  - Step 5, of the checkout procedure. 

How do I clean and dry my car with a Chamois?

  • First wash your car as recommended by the manufacturer. Then use a Chamois to dry your car. 
  • Rinse Chamois in water, wring out excess, repeat until water runs clean and clear. 
  • The chamois needs to be damp, but not wet to work. 
  • Remove the majority of water by sweeping the Chamois over the car, wring out excess water as you proceed. 
  • Buff any remaining damp areas until dry, again wringing as necessary. 
  • Clean and dry your Chamois. 

How to care for my Chamois?

  • Give it a good rinse in lukewarm water with a mild non-alkali soap, or mild detergent. 
  • Repeat rinse until water runs clear.
  • Squeeze/wring Chamois to remove excess water. 
  • Gently stretch, and hang in an area protected from direct sunlight and intense heat. 
  • Take care not to dry your chamois too much. 

Why is my Chamois stiff?

  • Chamois leather gets stiff when it is too dry, and it will regain its softness with moisture or on wetting. 

How does The Original Chamois Company make Chamois Leather?

  • High-quality New Zealand sheep and lamb skin are used to make our Chamois leather. 
  • We split the hide into two pieces, the flesh and grain halves. 
  • The flesh side we further process for Chamois and the outer part for other leather types. 
  • The flesh side is Hot Drum Tanned in Genuine Cod Liver Oil and gives the skin the unique characteristics of Chamois Leather. 
  • Chamois leather is then dry-cleaned to remove excess oil. 
  • Final stages include buffing the leather with an abrasive wheel, removing any excess grain and fleshings. 

Where can I find more information about Leather production processes?

How is Chamois Leather measured?

  • The area in square feet. 
  • Chamois Leather is a natural product;  sizes may vary slightly, depending on humidity and temperature. 
  • We do not typically cut the chamois in a "square" shaped unless requested. 
    • Please Note: 
      • A 4.0 sq.ft chamois; if cut square, would measure 2.0 ft x 2.0 ft.

What if my order does not arrive?

  • Contact us at sales@chamois.co.nz
  • We will resend any order that fails to be delivered, within a reasonable amount of time. 

What grade of Chamois is available online?

  • 100% Genuine cod liver oil-tanned chamois leather. 
  • Premium Grade: 
    • Finished both sides 
    • Absent of holes 
    • Medium-light thickness (1mm - 1.5mm) 
    • Consistent color 
    • No windows or thin patches 
    • No grain patches 

What is the shipping and handling charge on international orders?

  • Shipping is $4.00 NZD per piece up to 3 pieces; after that, it is 2 dollars per foot. 
    • Note: Only applies to orders via the online order form. 
  • Shipping for E-mail orders will be quoted, per order basis. 

How long will it take to receive my order?

  • Delivery is by New Zealand Par Avion International Airmail. 
  • Delivery time is between 4 - 10 days. 
  • Delivery Days exclude weekends and public holidays. 
  • Delivery time for central cities. 
  • Delivery to areas outside the main cities may take longer. 
  • Note: Some orders are sent under multiple covers, depending on size and quantity of the sale. 

What is Shammy Leather?

  • The correct spelling of Shammy Leather is Chamois Leather, which is a natural Cod-liver oil tanned Lamb and Sheepskin. 

Is there any way to get my order quicker?

  • Yes, we can send you a custom payment request including an express delivery charge. 
  • Express Air Mail can take up to 4 working days to arrive. 
  • Rates are calculated based on the weight of the order. 
    • A minimum shipping charge applies. 

How safe is shopping online?

  • The Original Chamois Company is a certified seller of 2CheckOut.com
  • Giving you the protection of the latest in browser security, a safe shopping guarantee, and personal privacy.

An error has occurred during checkout [ERROR CODE: PE101]?

  • If you receive this message at the beginning of checkout, after selecting the  "VIEWCART / CHECKOUT" menu item.
    • "Please contact the seller and reference the error code below."
    • "ERROR CODE: PE101"
  • There is no need to panic; you have merely attempted to load a cart that contains no products.
  • First please add at least one product to your cart using any of the BUY NOW BUTTONS on the Chamois Leather Products Page.
  • You can increase the quantity of any product from within the checkout routine.